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Intrepid Control Systems
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    • Electric Vehicles
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    • Analog DAQ Devices
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    • Industrial Networking
      • Industrial CAN & LIN Interfaces
    • ECU Simulator
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    • Physical I/O
    • Software
      • Vehicle Network Analysis & Simulation
      • Fleet Telematics & Cloud Data Analytics
      • Network Design & Protocol Decoding
    • Oscilloscopes
    • Cables
      • OBD Cables
      • J1939 Type 2 DEUTSCH Cables
      • Breakout Cable
      • Adapter Cables
      • DoIP Cables
      • Automotive Ethernet Cables
      • RAD-Galaxy Cables
      • IX Cables
      • A2B Cable
      • wBMS Cable
      • FlexRay Cables
      • OEM Specific Cables
    • Accessories
      • ADAS Video Logging & Rugged IP Cameras
      • Cellular Telematics
      • GNSS Antennas
      • Manual Data Triggers & Audio Pendants
      • Automotive SFP Transceiver Modules
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Intrepid Control Systems
  • APPLICATIONS
    Back
    • Cybersecurity
    • Autonomy
    • Connected Car / V2X / Telematics
    • Electric Vehicles
    • View/Analyze Network Data
    • Data Logging
    • Simulate ECU Functions
    • Diagnostics, Testing and Validation
    • Test Bench
    • Production Line / APIs
    • Calibration / Memory Edit
    • Flashing
    • Passthrough
  • PRODUCTS
    Back
    • Vehicle Network Adapters
    • CAN Interface
    • CAN FD Interface
    • LIN Interface
    • DoIP Interface
    • FlexRay Interface
    • Automotive Ethernet Interface
    • A2B Interface
    • wBMS Interface
    • Automotive Ethernet Tools
    • Automotive Media Converters
    • Active Network TAPs
    • Automotive Ethernet Switch
    • Automotive Ethernet SFPs
    • Vehicle Data Loggers
    • CAN Data Loggers
    • CAN FD Data Loggers
    • LIN Data Loggers
    • FlexRay Data Loggers
    • DoIP Data Loggers
    • Automotive Ethernet Data Loggers
    • Analog DAQ Devices
    • Isolated DAQ Modules
    • Isolated Thermocouple & Temperature Modules
    • High-Voltage Isolated Analog Input Modules
    • Multi-Channel Analog Output Modules
    • Industrial Power Relay
    • Digital I/O Modules
    • CAN FD Distributed DAQ Hubs
    • Industrial Networking
    • Industrial CAN & LIN Interfaces
    • ECU Simulator
    • CAN Simulator
    • CAN FD Simulator
    • LIN Simulator
    • FlexRay Simulator
    • DoIP Simulator
    • Automotive Ethernet Simulator
    • Physical I/O
    • Software
    • Vehicle Network Analysis & Simulation
    • Fleet Telematics & Cloud Data Analytics
    • Network Design & Protocol Decoding
    • Oscilloscopes
    • Cables
    • OBD Cables
    • J1939 Type 2 DEUTSCH Cables
    • Breakout Cable
    • Adapter Cables
    • DoIP Cables
    • Automotive Ethernet Cables
    • RAD-Galaxy Cables
    • IX Cables
    • A2B Cable
    • wBMS Cable
    • FlexRay Cables
    • OEM Specific Cables
    • Accessories
    • ADAS Video Logging & Rugged IP Cameras
    • Cellular Telematics
    • GNSS Antennas
    • Manual Data Triggers & Audio Pendants
    • Automotive SFP Transceiver Modules
    • ECU Programming Boards
    • Technical Displays
    • DAQ Cabling & Terminal Connectors
    • Upgrades & Maintenance
    • Training
    • Automotive Network Protocol Training
    • Vehicle Spy Software Mastery
    • Advanced Applications & Reverse Engineering
    • All Products
  • LEARN
    Back
    • News
    • Upcoming Events
    • Training Classes
    • Class Schedule & Registration
    • Training Video Library
    • Free Posters
  • SUPPORT
    Back
    • Support Resources
    • Contact Support
    • Customer Specific Support
  • LOCATIONS
  • STORE
    Back
    • About Us
    • How To Order
    • Privacy Policy
    • FAQs
    • Account FAQs
    • Returns
    • Request A Quote
  • Talk to an Expert
  • PHONE: +1-800-859-6265
  • FAX: +1 (586) 731-2274
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Pricing & Billing FAQ

Pricing and Billing

Do I have to pay sales tax?

Entities in the USA: You must pay sales tax if required by state or federal law. If your shipping address is in Michigan, you must pay sales tax.

I have a question on my charges.

Click the "My Account / Orders" link to review your orders. For further assistance, please contact customer service.

I need a copy of my receipt/invoice.

Click the "My Account / Orders" link to print invoices.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged the day of shipment, or within 24 hours prior to shipment.

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